Cookie Policy

Last Updated: 1 July 2025

This Cookie Policy explains how , registered at , operates and uses cookies and similar tracking technologies on the official website of Ravessianluxecourt hotel-casino (hereinafter referred to as "we", "us", or "our"). This policy applies to all visitors and users of our website (hereinafter referred to as "you" or "user").

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. For information about how we process your personal data more broadly, please refer to our Privacy Policy.

If you have any questions or concerns regarding our use of cookies, you may contact us at: privacy@ravessianluxecourt.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. Cookies are widely used by website operators to make their websites work, or to work more efficiently, as well as to provide reporting and analytical information.

Cookies set by the website owner (in this case, ) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your device both when it visits the website in question and also when it visits certain other websites.

Cookies can be classified by their lifespan:

  • Session cookies — these are temporary cookies that expire and are automatically deleted when you close your browser.
  • Persistent cookies — these remain on your device for a set period of time specified in the cookie, or until you manually delete them. They are reactivated each time you visit the website that created that particular cookie.

In addition to cookies, we may also use similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and scripts. Where this policy refers to "cookies", it encompasses all such similar technologies unless otherwise stated.

2. Why Do We Use Cookies?

We use cookies for a variety of reasons. Some cookies are strictly necessary for the technical operation of our website and cannot be switched off in our systems. Others help us improve your experience, understand how our website is used, and deliver relevant advertising and promotions related to Ravessianluxecourt hotel-casino services, including accommodation, dining, entertainment, and gaming facilities.

Specifically, we use cookies to:

  • Ensure the security and integrity of our website and your connection;
  • Remember your preferences and settings to provide a personalised experience;
  • Enable core website functionality such as booking forms and account login;
  • Analyse how visitors interact with our website in order to improve its performance;
  • Deliver targeted marketing and promotional content based on your interests;
  • Measure the effectiveness of our advertising campaigns;
  • Comply with applicable legal and regulatory obligations.

3. Types of Cookies We Use

We categorise the cookies used on our website into the following types:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have requested — such as making a hotel reservation — cannot be provided. These cookies do not store any personally identifiable information.

You may set your browser to block or alert you about these cookies, but some parts of the website may not work as a result. These cookies do not require your prior consent under applicable law.

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website, and we will not be able to monitor its performance.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

3.4 Marketing and Advertising Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. Specific Cookies Used on Our Website

The table below provides details of the specific cookies used on the Ravessianluxecourt website, including their purpose, provider, and duration.

Cookie Name Provider / Source Category Purpose Duration
__cf_bm Cloudflare Strictly Necessary Used by Cloudflare to distinguish between humans and bots. This cookie is used to support Cloudflare Bot Management and helps protect the website from malicious traffic and DDoS attacks. 30 minutes
_cfuvid Cloudflare Strictly Necessary Used by Cloudflare to identify individual clients behind a shared IP address and apply rate limiting rules. This cookie is set as part of the Cloudflare security services. Session
cf_clearance Cloudflare Strictly Necessary Stores the proof that the visitor has passed a Cloudflare security challenge. This cookie is used to allow access to the website after a security verification is completed. 1 year
_ga Google Analytics Performance / Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users for Google Analytics reporting purposes. 2 years
_ga_[ID] Google Analytics Performance / Analytics Used by Google Analytics 4 to persist session state and identify unique sessions and users for analytics reporting on website traffic and behaviour. 2 years
_gid Google Analytics Performance / Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. This cookie expires after 24 hours. 24 hours
_gat Google Analytics Performance / Analytics Used by Google Analytics to throttle request rate, limiting the collection of data on high traffic websites. 1 minute
_gcl_au Google Ads (Conversion Linker) Marketing / Advertising Used by Google Ads to store and track conversions from advertisements. Helps attribute website conversions to ad clicks. 3 months
_fbp Meta (Facebook Pixel) Marketing / Advertising Used by Meta (formerly Facebook) to deliver, measure, and improve the relevance of advertisements. The Facebook Pixel tracks visitor actions and enables remarketing to users who have previously visited our website. 3 months
_fbc Meta (Facebook Pixel) Marketing / Advertising Stores the Facebook click identifier from the last time the user clicked on a Facebook advertisement. Used for conversion tracking and attribution. 2 years
IDE Google DoubleClick / Google Ads Marketing / Advertising Used by Google DoubleClick to register and report the user's actions after viewing or clicking on one of the advertiser's advertisements, for the purpose of measuring the efficacy of an advertisement and presenting targeted advertising to the user. 1 year
ravessi_session (First-Party) Strictly Necessary Maintains your active session on the website, enabling features such as the booking engine, user account access, and form submissions. Deleted when you close your browser. Session
ravessi_preferences (First-Party) Functional Stores user preferences such as language selection, currency, and accessibility settings to provide a consistent experience across visits. 6 months
cookie_consent (First-Party) Strictly Necessary Records your cookie consent choices so that the consent banner is not displayed on every page load and your preferences are respected across the website. 1 year

Please note that this list may not be exhaustive and may be updated periodically as our website and services evolve. We encourage you to revisit this Cookie Policy regularly for the most current information.

5. Third-Party Cookies and Services

In addition to our own cookies, we permit certain trusted third-party service providers to place cookies on your device when you visit our website. These third parties include, but are not limited to:

  • Cloudflare, Inc. — provides website security, performance optimisation, and DDoS protection services. Cloudflare's use of cookies is governed by their own privacy and cookie policies, available at https://www.cloudflare.com/privacypolicy/ .
  • Google LLC — provides website analytics (Google Analytics) and advertising services (Google Ads, DoubleClick). Google's use of data is governed by Google's Privacy Policy, available at https://policies.google.com/privacy . You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout .
  • Meta Platforms, Inc. (Facebook) — provides the Meta Pixel for advertising measurement and remarketing services. Meta's data practices are governed by Meta's Data Policy, available at https://www.facebook.com/policy.php .

We do not control the cookies set by third-party providers and are not responsible for the content of those third parties' privacy policies. We recommend that you review the privacy and cookie policies of each third-party provider for more information about their data practices.

6. Your Consent

When you first visit our website, you will be presented with a cookie consent banner that provides you with the opportunity to accept or decline non-essential cookies. Strictly necessary cookies are placed automatically as they are required for the functioning of the website and do not require your consent.

For all other categories of cookies — including performance/analytics, functional, and marketing cookies — we will only place them on your device if you have given your prior, informed, and explicit consent. Your consent is recorded and stored via the cookie_consent cookie.

You may withdraw or modify your consent at any time by:

  • Clicking on the "Cookie Settings" or "Manage Cookies" link available in the footer of our website;
  • Adjusting your browser settings to refuse cookies (see Section 7 below);
  • Contacting us directly at privacy@ravessianluxecourt.com.

Please note that withdrawing your consent will not affect the lawfulness of any processing that was carried out prior to your withdrawal. Declining certain categories of cookies may impact the functionality and your experience of our website.

By using our website after being presented with the cookie consent banner, or by actively clicking "Accept All Cookies", you are providing your consent to the use of cookies as described in this Cookie Policy.

7. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can exercise your cookie preferences through the following methods:

7.1 Cookie Preference Centre

You can set or adjust your cookie preferences at any time through our Cookie Preference Centre, accessible via the "Cookie Settings" link in the website footer. This tool allows you to selectively enable or disable each category of non-essential cookies.

7.2 Browser Settings

Most internet browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Instructions for managing cookies in the most commonly used browsers are available at the following links:

7.3 Opt-Out Tools Provided by Third Parties

You can also opt out of certain third-party tracking cookies using the tools provided by those third parties:

7.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you visit that you do not want to have your online activity tracked. There is currently no universally accepted standard for responding to DNT signals, and our website does not currently alter its practices in response to DNT signals. We will continue to monitor developments in this area and update our practices accordingly.

8. Cookies and Gaming Compliance

As Ravessianluxecourt operates a casino facility in addition to hotel and hospitality services, certain cookies and tracking technologies used on our website may support responsible gambling features, age verification processes, and compliance with applicable gaming regulations in New Zealand. These uses are strictly necessary and are integral to our legal and regulatory obligations as a licensed operator. Such cookies are classified as strictly necessary and are therefore always active.

9. Data Retention

The duration for which cookies remain on your device is described in the cookie table in Section 4 of this Policy. Personal data collected through cookies is retained only for as long as is necessary for the purposes set out in this Cookie Policy and in our Privacy Policy, or for as long as required by applicable law.

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or until you delete them from your browser settings.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates in applicable law, or changes in our business practices. When we make significant changes to this Cookie Policy, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by displaying a notice on our website or sending you a direct notification.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes, subject to any requirement for renewed consent where required by applicable law.

11. Links to Our Privacy Policy

This Cookie Policy should be read in conjunction with our full Privacy Policy, which provides comprehensive information about how collects, uses, discloses, and protects your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable legislation.

Your privacy is important to us. Please visit our Privacy Policy page for detailed information on your rights and our data processing practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the details below:

We aim to respond to all legitimate enquiries within a reasonable timeframe, and no later than 20 working days in accordance with our obligations under the New Zealand Privacy Act 2020.