Terms of Use

Last updated: June 2025

Welcome to ravessianluxecourt.com (the "Website"), the official online presence of , a company registered in New Zealand with its registered address at ("we", "us", or "our"). By accessing or using this Website, you agree to be bound by these Terms of Use ("Terms"). Please read them carefully before proceeding. If you do not agree to these Terms, you must immediately cease using the Website.

1. Acceptance of Terms

By visiting, browsing, or otherwise using this Website, you confirm that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy and any other policies or notices published on this Website. These Terms constitute a legally binding agreement between you and .

We reserve the right to amend, update, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon publication on the Website. The date of the most recent revision will be indicated at the top of this page. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to check these Terms periodically for updates.

These Terms apply to all visitors, users, and others who access or use the Website, including those who make reservations, inquiries, or access informational content.

2. About the Website

The Website is operated by to provide information about the Ravessianluxecourt hotel-casino located in Oamaru, New Zealand, including accommodation, dining, entertainment, gaming facilities, and related services. The Website may also allow users to make reservations, submit inquiries, and access promotional content.

The information, materials, and services provided on this Website are intended solely for lawful personal, non-commercial use, unless otherwise expressly agreed upon in writing by .

3. Age Restriction

You must be at least 18 years of age to access or use this Website, and to access, use, or participate in any services offered by , including but not limited to casino gaming, gambling activities, and the use of hotel amenities.

By accessing this Website, you represent and warrant that you are at least 18 years old. If you are under the age of 18, you are strictly prohibited from using this Website and from accessing any of the services offered by , whether online or on our premises.

reserves the right to request proof of age at any time and to deny access to services where satisfactory proof of age cannot be provided. This age restriction applies in compliance with the Gambling Act 2003 (New Zealand), all other applicable New Zealand laws and regulations.

accepts no liability for any misrepresentation of age made by any user or visitor. If you are a parent or guardian and you believe that a minor under your care has accessed this Website or our services, please contact us immediately at the details provided at the end of these Terms.

4. User Obligations

By using this Website, you agree to comply with the following obligations. You must:

Use the Website only for lawful purposes and in accordance with these Terms and all applicable New Zealand laws and regulations;
Provide accurate, current, and complete information when making reservations, submitting inquiries, or creating any account or profile on the Website;
Keep any login credentials or account information confidential and notify us immediately of any unauthorised use of your account;
Not use the Website to engage in any fraudulent, deceptive, misleading, or unlawful activities;
Not attempt to gain unauthorised access to any part of the Website, its servers, databases, or any connected systems;
Not transmit, upload, or distribute any viruses, malware, spyware, or other harmful or disruptive code or files;
Not scrape, harvest, copy, reproduce, or distribute any content from the Website without our prior written consent;
Not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website;
Not post, transmit, or distribute any content that is defamatory, offensive, obscene, harassing, or otherwise objectionable;
Comply with all on-site rules, codes of conduct, and policies applicable at Ravessianluxecourt's physical premises, including responsible gambling guidelines;
Not use this Website for any commercial solicitation, advertising, or spam without our express written permission.

We reserve the right to suspend or terminate your access to the Website at any time and without notice if we reasonably believe you have breached any of these obligations or any applicable law.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by the Copyright Act 1994 (New Zealand) and applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the content on this Website solely for your personal, non-commercial use. You must not modify, reproduce, republish, upload, post, transmit, or distribute any material from this Website without the express prior written consent of .

The trademarks, service marks, and trade names displayed on this Website are registered and unregistered marks of . Nothing on this Website should be construed as granting any licence or right to use any trademark without the prior written permission of .

6. Reservations and Bookings

Where this Website facilitates reservations for accommodation, dining, events, or other services, any such reservation is subject to availability and confirmation by . Submitting a reservation request does not guarantee availability or constitute a binding contract until confirmation is received from us.

Specific booking terms, cancellation policies, deposit requirements, and payment conditions may apply and will be communicated to you at the time of reservation. All prices displayed on the Website are in New Zealand Dollars (NZD) and are inclusive of Goods and Services Tax (GST) where applicable, unless otherwise stated.

reserves the right to refuse or cancel any reservation at its sole discretion, including where there is a suspected breach of these Terms or applicable law.

7. Responsible Gambling

is committed to promoting responsible gambling and complying with the Gambling Act 2003 (New Zealand) and all relevant regulations administered by the New Zealand Department of Internal Affairs.

Gambling is intended to be an enjoyable leisure activity. If you or someone you know may be experiencing difficulties related to gambling, we encourage you to seek assistance. Support is available through the following resources:

Problem Gambling Foundation of New Zealand: www.pgf.nz
Gambling Helpline: 0800 654 655 (available 24 hours, 7 days a week)

reserves the right to implement exclusion measures and other responsible gambling tools in accordance with applicable New Zealand law.

8. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 2020 (New Zealand). By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

9. Third-Party Links

This Website may contain links to third-party websites or services that are not owned or controlled by . We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

The inclusion of any link on this Website does not constitute an endorsement, recommendation, or approval by of the linked website or its content.

10. Disclaimer of Warranties

This Website and all content, materials, information, services, and products available through it are provided on an "as is" and "as available" basis, without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

does not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, reliability, or timeliness of any content or information provided on the Website.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Consumer Guarantees Act 1993 (New Zealand) or the Fair Trading Act 1986 (New Zealand) that cannot lawfully be excluded or limited.

11. Limitation of Liability

To the fullest extent permitted by applicable New Zealand law, , its directors, officers, employees, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, loss of business opportunity, or any other intangible losses, arising out of or in connection with:

Your access to, use of, or inability to access or use the Website;
Any content obtained from or through the Website;
Unauthorised access to or alteration of your transmissions or data;
Any errors, omissions, inaccuracies, or other defects in any content on the Website;
Any interruption, suspension, or termination of the Website or any services offered therein;
Any conduct or content of any third party on the Website;
Any reservation, booking, or transaction made through the Website.

In any event, the total aggregate liability of to you for any and all claims arising under or in connection with these Terms shall not exceed the greater of: (a) the total amount paid by you to in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred New Zealand Dollars (NZD $100.00).

Nothing in these Terms limits or excludes any liability that cannot be lawfully excluded under applicable New Zealand law, including liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.

12. Indemnification

You agree to indemnify, defend, and hold harmless and its directors, officers, employees, agents, contractors, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use of or access to the Website;
Your breach of these Terms;
Your violation of any applicable law or regulation;
Your infringement of any third-party rights, including intellectual property rights;
Any content you submit, post, or transmit through the Website.

13. Dispute Resolution

13.1 Informal Resolution

If you have any complaint, concern, or dispute arising out of or in connection with these Terms or your use of the Website, we encourage you to first contact us directly so that we may attempt to resolve the matter informally. Please send written notice of your complaint to:

Website: ravessianluxecourt.com

We will endeavour to respond to your complaint within fifteen (15) business days of receipt and to work with you in good faith to find a satisfactory resolution.

13.2 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of New Zealand, including but not limited to:

The Contract and Commercial Law Act 2017 (New Zealand);
The Consumer Guarantees Act 1993 (New Zealand);
The Fair Trading Act 1986 (New Zealand);
The Privacy Act 2020 (New Zealand);
The Gambling Act 2003 (New Zealand).

13.3 Jurisdiction

You irrevocably agree that the courts of New Zealand, and in particular the courts having jurisdiction over Oamaru, Waitaki District, New Zealand, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation. You waive any objection to the exercise of jurisdiction by these courts.

13.4 Alternative Dispute Resolution

Nothing in these Terms shall prevent either party from seeking to resolve a dispute through mediation or another form of alternative dispute resolution agreed upon by both parties before commencing formal legal proceedings. For consumer-related disputes, you may also contact the Disputes Tribunal of New Zealand or the Commerce Commission where applicable.

14. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

16. Waiver

No failure or delay by in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that right, power, or remedy or the exercise of any other right, power, or remedy.

17. Contact Us

If you have any questions, concerns, or comments regarding these Terms of Use, please contact us at: